In Person 120-12815 Clarke Place Richmond, BC   V6V 2H9 Tel. 604.279.9707 Fax. 1.888.HID.1986 Email. info@hidoutlet.ca Hours of Operation. Mon - Fri (10am-6pm) Phone Orders Please have your credit card ready and know the year, make and model of your vehicle. Contact our order desk at (604) 279.9707. If ordering by cheque or money order, items(s) will not be sent until payment is received. Cheques can be held up to 30 days. Prices Prices of any products are subject to change without notice. All Canadian residents must pay 5% GST. British Columbia residents add an additional 7% PST. Listed price do not including shipping and handling charges. Payment Method PREPAID ONLY. We accept Certified Cheque, Money Order, Visa, Mastercard, or Company Cheque (only with prior approval). All orders must be prepaid before we can ship. We do not offer COD or Billing Service. We accept the following forms of payment: 1. Domestically or U.S. issued Visa or Mastercard (shipped to Billing Address ONLY) 2. Certified Money Order in U.S. or Canadian Currency 3. Bank Drafts in U.S. or Canadian Currency 4. Electronic Funds Transfer/Bank Wire Online Payment (24hrs/day). We offer secured online payment via Paypal 24 hours/day. Once order is processed and payment is complete, product(s) will be shipped out within 24 hours. Methods of Shipping Within Canada All merchandise will be shipped using the fastest, most economical method available, unless otherwise requested. Product(s) shipped within Canada will require 5-7 business days if in stock. If product is out of stock, shipping will be between 10-15 business days. United States Product(s) shipped to the United States will require up to 7 business days if in stock. If product is out of stock, shipping will be between 12-17 business days. Any export/import fees and custom duty will be collected by the carrier. International Our system is not setup to accept international orders at this time. To place order, please email: info@hidoutlet.ca Tracking All orders will be shipped via Canada Post Expedited Service or Greyhound Courier Express. A tracking number will be sent to the email address used to place the order.